NETWORK NEWS
Journey Planning touches down – and takes off - at Stansted
In an impressive demonstration of the value of journey planning information at airports, BAA’s new journey information terminals are proving to be the main attraction in the baggage reclaims where three have been located as part of an initial trial at Stansted Airport.
Since the bright yellow touch screen Pods were introduced at Stansted in April this year, usage has rocketed from a few hundred to an average of 3,500 travellers turning to each Pod every month.
The popularity of the Pods represents a great dividend to BAA’s investment in encouraging increased adoption of public transport. The partnership with Cityspace creates a valuable self-service facility for the travelling public in helping them to plan onward journeys from one of the UK’s busiest international hubs.
“Around 40% of passengers currently use public transport to get to and from Stansted,” explains Steve Mills, Stansted’s public transport manager.
“This is the highest figure for any airport in the UK – and the second highest in Europe. By equipping passengers with an easy to access transport information service, at the point of need, we expect to see even greater adoption of public transport.”
Airports are ideal locations for digital journey planning services. Travellers through Stansted can now see all their transport options from the airport to any location in the South East. The system includes exact rail times, bus routes and timetables, as well as road disruption news.
