Cityspace brings together digital information and third party data feeds to create passenger services which meet the needs of people on the move.
Cityspace has proven capability in deploying and integrating CIS systems. We can interface to all major CIS systems providers ensuring compliant display in the station, on the platform, on the concourse, and also outside the station. Not only are we able to provide the more traditional fixed infrastructure CIS systems, but using Kizoom technology we can also provide information to mobile phones at the convenience of the passenger.
By taking an open standards approach we are able to drive down the cost of implementing CIS systems, making it affordable even at low footfall unmanned stations in remote locations. It is the combination of CIS with other passenger and onward travel information that really differentiates Cityspace CIS services, making them passenger-focused and, where required, multimodal.
We have unmatched experience in delivering high-availability, high-usage transport services. We deliver quality results, through a well-established, robust project management process. Our approach of quality without compromise ensures a solution which is a pleasure for the travelling public to use and an asset to the reputation of the client.
Our services:
- Are easy to use
- Integrate seamlessly with existing digital travel content and data feeds
- Provide your customers with a familiar and consistent experience
- Are l ocation-aware, ensuring information is relevant to where the user is standing
- Can be branded to promote your image.
If you'd like to learn more about Cityspace services for Rail Operators, please contact our dedicated Rail team on:
Email: rail@cityspace.com
Call: +44 (0)20 7313 8400
Broadcast services
Real-time information
We ensure that all of our display solutions are compliant with the many standards required for deployment into the station; DDA, Line Standards and IP Rating. TV-style real-time information and travel news are delivered via a range of integrated and standalone screens to the travelling public at the point of need, and also to passengers’ mobile devices.
Cityspace Vision
Cityspace offers Cityspace Vision - a powerful content management solution which puts you in control of communicating essential information to the public through LCD display screens.
Cityspace Vision:
Makes it easy for you to provide the right information for your passengers when and where they need it; what's more you can tailor the message for each location - Supports and harnesses your existing data feeds
- Integrates data feeds with emergency information, service disruption alerts, news and promotional messages
Delivers the complete information package to new and existing screens in your network - Gives you total control over message editing and scheduling from your own PC
Travel planning
Easy-to-use, interactive touch screen services offer helpful, free access to online journey planning, timetables, printable maps and traffic updates, as well as your own digital travel content.
All services are location-aware ensuring information is relevant to where the user is standing, and integrate seamlessly with with existing digital travel content and data feeds.
Services to mobile devices
Using latest mobile technology, Cityspace can deliver traffic and travel information to mobile devices using SMS, mobile internet or emerging access technologies, e.g. NFC (Near Field Communication).
Timetable to Mobile
Timetable to Mobile is designed to provide passengers with convenient access to digital transport timetables on their mobile phones. The Timetable to Mobile application is downloaded directly to the user’s mobile phone. Once downloaded, the application enables access to comprehensive timetable information and can be used without access to the phone network or the internet, making it effectively free to use.
To try the Timetable to Mobile service yourself, please visit the National Express East Coast website.
Download the Timetable to Mobile product sheet
Live Departures to Mobile
Passengers can receive real-time travel updates directly to their mobile phones via short SMS messages, informing user when their train is arriving and helping them to plan their journey on the move.
Download the Live Departures to Mobile product sheet
Live Travel Map - for mobile, web and touch screen
Live Travel Map is an easy-to-use, map-based service which presents the public with live information for all modes of transport – bus, rail, road and air. Easy to upgrade and offered as a managed service, Live Travel Map seamlessly presents the same information via the web, touch screen terminals and mobile phones.
Download the Live Travel Map product sheet
Permit to travel and integrated ticketing
Touch screen enabled payment terminals with Smart Card, mobile, Chip and PIN and cash payment technology can support self-service ticketing programmes to reduce queues and congestion at stations. Ticketing and permit to travel services can be integrated into existing Cityspace networks and/or deployed as stand-alone units.
Security and help point solutions
Cityspace uses the latest technology to increase public security. Security services can be delivered via voice Help Point or interactive Help Point, giving direct voice link to a control centre. CCTV cameras and two-way video links (webcams) all can be deployed utilising wireless broadband connectivity and/or integrated with existing hardware.
If you'd like to learn more about these and other services, please contact our dedicated Rail team on:
Email: rail@cityspace.com
Call: +44 (0)20 7313 8400
Back to Services for Rail Operators
