Cityspace brings together digital information from transport authorities and third parties to create passenger services which meet the needs of people on the move.
All the services are location-aware, ensuring information is relevant to where the user is standing. The interface is easy to use and it is simple to switch between services.
Real-Time Passenger Information (RTPI)
Up-to-the-minute departure and arrival information can be clearly presented to passengers.
Cityspace extracts relevant information from the Authority's real-time database and delivers it using the latest screen technology.
RTPI services are available for the following modes of transport:
- Buses - next bus departure information
- Road - real-time disruption news on local roads, powered by BBC Travel News
- National Rail - train arrival and departure information for the nearest station
Alongside RTPI, Cityspace presents on-screen route maps, operator details, onboard services and promotional messages.
Journey Planning
Multi-modal journey planning is presented in a simple to use format that enables users to find the fastest way across town, enquire about bus routes or obtain walking directions for the last leg of their journey.
An on-screen keyboard enables users to select their chosen destination and preferred mode of transport whilst the journey planner (such as Traveline or Transport Direct) does the rest.
Clear instructions are provided on screen for each leg of the journey along with a map to show the route. A summary of the journey plan can also be printed for future reference.
Quicklook timetables
To simplify the task of looking through route timetables, Cityspace have designed quicklook timetables which clearly display the next five scheduled bus departures from the nearest bus stop. A full timetable for more detailed queries is accessible by touching the screen. Quicklook timetables are powered by Traveline data.
Passenger transport information
Useful information from the Authority's website can be presented at the point of need. Typical services include:
- Contact details
- Park and Ride information
- Fare and ticketing information
- Local maps
- Transport-related local events and news
Find the nearest taxi
Taxis and licensed minicabs now form a vital part of the UK's transport network.
Using this service, passengers can view an on-screen map showing nearby taxi offices and print out details and phone numbers to help them get home.
Ticketing
To provide a more convenient way for passengers to buy travel tickets and speed up boarding times onto buses, Cityspace offers a range of transaction solutions. These include roadside bus ticketing, smart card recharging and period pass applications for passengers whilst they wait for their bus.
Cash, credit card and smart card payments can all be processed using proven, industry standard technology.
Help Point
Voice-over-IP technology and video links can be used to create an on-street Help Point which:
- provides users with more information about travel services
- gathers user feedback
- improves passenger security by creating a safe haven
Wireless access - StreetNet
Cityspace is also able to deliver passenger services to a range of mobile digital devices such as PDAs or laptops using StreetNet (link to StreetNet Brochure), a City-wide wireless (Wi-Fi) network.
Community information
A range of other useful community services can be provided including:
- BBC News - up-to-the-minute local, national and international news
- Weather - a 5 day local forecast
- Find my nearest - hotel, restaurant, shop etc
- Free email - to help people keep in contact whilst on the move
- Local events - what's happening locally
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